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3-star hotel Check-in 15:00 · Check-out 11:00

Hilton Garden Inn Independence

3.8-rated Hilton Garden Inn Independence offers an indoor pool, steakhouse, and meeting rooms near Truman Library, Kansas City Zoo, and Kauffman Stadium.

19677 E Jackson Dr, Independence, MO 64057, United States View on map
7.6/10
Good Based on 1950 recent guest reviews
Free Wi-Fi Paid breakfast Free parking Accessible Indoor pool
What recent guests emphasize

A balance of good service and practical considerations

Guests appreciate the friendly staff and convenient location, while noting that the property is undergoing renovations with some areas needing upgrades.

Guests often praise

  • Friendly, courteous, and helpful staff throughout the hotel.
  • Convenient location close to I-70, shopping, restaurants, and local attractions.
  • Clean rooms and bathrooms with comfortable beds and bedding.
  • On-site amenities including a steakhouse, fitness center, indoor pool, and meeting rooms.
  • Designated smoking area and pet acceptance, albeit with additional fees.

Worth knowing

  • Some rooms show signs of wear and require renovation; ongoing upgrades are in progress.
  • Breakfast is not complimentary; the buffet costs around $16 per person.
  • Noise levels can be affected by proximity to the freeway.
  • Pool is small and not heavily used during stays.
  • Pet fees are considered high by some guests.

Best for

  • Travelers seeking a hotel near Independence’s historical sites and outdoor activities.
  • Visitors who value friendly service and a central location near shopping and dining.
  • Groups or business travelers needing meeting rooms and event space.
  • LGBTQ+ guests looking for a welcoming environment.
  • Those comfortable staying in a property undergoing renovation with evolving amenities.
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About this property

Welcome to Hilton Garden Inn Independence

Hilton Garden Inn Independence offers a contemporary hotel experience featuring an on-site steakhouse, an indoor pool, and 14 meeting rooms, making it a suitable choice for both business and leisure travelers. The property provides convenient amenities including a fitness center and laundry facilities. Guests have noted that some areas may benefit from renovation, but the staff’s friendliness and helpfulness consistently stand out.

Located at 19677 E Jackson Dr in Independence, Missouri, the hotel enjoys proximity to several attractions such as the Harry S. Truman Presidential Library & Museum and Kauffman Stadium. The nearby Kansas City Zoo & Aquarium offers additional options for family outings or leisurely visits. This location is also just a short drive from Kansas City International Airport, with roughly a 38-minute car journey.

The setting is practical for visitors interested in exploring Independence's historical sites and local comfort food spots, reflecting the city’s connection to President Truman. Some travelers have mentioned that the hotel is close to the freeway, which contributes some noise, but the surrounding area includes walking trails and easy access to shopping and dining.

Guest reviews highlight clean and comfortable rooms, though some note that certain facilities show wear and could be improved. Services such as the breakfast offerings and designated smoking areas have received favorable remarks. As an LGBTQ+ friendly establishment, the Hilton Garden Inn Independence aims to provide a welcoming environment for a diverse range of guests.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Paid breakfast
Free parking
Accessible
Indoor pool
Air-conditioned
Pet-friendly
Room service
Kid-friendly
Restaurant
Hot tub
Fitness center
Bar
Smoke-free

Not available at this property

Business center
Airport shuttle
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

SR
Shium Rahman Apr 14, 2026
8.0

The location is good but this hotel needs a lot of renovation and upgrades. I had to change rooms twice because the hot water wasn’t working. The staff was really nice about it though and helped me find a room that worked out, hence the 4 star. The rooms need upgrades too. It’s below par compared to the other Garden Inn locations I’ve stayed in.

CC
Cheryl Counts Mar 07, 2026
10

Rooms were very clean. Bathroom was clean. I felt safe. Staff was friendly. Hotel is close to restaurants, shopping, gas station and a mall. There is a designated smoking area off to the side of the lobby. There’s a nice paved public walking trail behind the hotel. I’ve stayed there several times and will probably stay there again.

PF
Pauline Frazier Feb 21, 2026
10

Great service, nice breakfast but no sign that it is not free continental breakfast, it was $16. Chips from the café up until 10 is also nice and drinks from the bar. All very nice.

KN
Kathleen Niedert Feb 12, 2026
8.0

Good fitness center, small pool but few used it during my stay. Restaurant uses same parking lot. Bar onsite. Friendly staff

RQ
Rafael Quintero Jan 24, 2026
10

Excellent hotel; clean rooms and good amenities; pool, fitness room and laundry. Great location right off I-70 and close to shopping (.09 mile) from a mall. They accept dogs and cats, but at a very steep price. Lots of restaurants nearby, but Smoke House BBQ is waaaaayyyy over-rated.

DC
Dee Clark Jan 10, 2026
8.0

I don't travel much anymore but I've done my share in the past. I was at the Hilton Garden Inn for 2 events over the weekend. Yes, the place needs "refurbished" and they are working on it. Our room was fine. Beds were comfortable, bedding and pillows were fine. The location is a bit noisy because it's right by the freeway but not too bad. The staff was amazing. From check-in to check out, everyone was friendly and knowledgeable. We rode the elevator with several workers going to rooms and they were friendly as well. The wait staff - amazing! We were a large group of mostly women and you know how that can be! But everyone I visited with had a great time and good things to say. I actually hope our event next year is at the same location!! Kudos to management for making their staff feel appreciated and please let them know I appreciated all their welcome smiles and service!!

CH
Chuck Hill Jan 02, 2026
10

Nice clean and modern hotel. Big spacious parking lot. Easy access from I-70

ML
Michael Liimatta Dec 23, 2025
8.0

My wife and I attended our church anniversary banquet. The meeting space was nice and food was pretty good too. We decided to stay overnight and we really enjoyed the breakfast buffet. The room was a bit worn, but comfortable, and there were issues with the bathroom faucet. The good news is that there is a major renovation underway so things will be even nicer when it's completed. The hotel staff was very courteous and helpful.

Location & neighborhood

Where you'll find Hilton Garden Inn Independence

Independence, Missouri, USA

President Truman’s hometown with the Truman Library, Frontier Trails Museum & comfort food joints.

  • Kansas City International Airport 38 min Car · 3 hr 21 Transit
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Missouri. Distances are rough real-world times, not straight-line.

Kansas City Zoo & Aquarium 21,652 reviews

Kansas City Zoo & Aquarium

6800 Zoo Dr, Kansas City, MO 64132, United States

4.6 · Zoo
Harry S. Truman Presidential Library & Museum 1 reviews

Harry S. Truman Presidential Library & Museum

New Entrance on East Side of Building, 500 W US Hwy 24, Independence, MO 64050, United States

4.8 · Museum
Kauffman Stadium 16,494 reviews

Kauffman Stadium

1 Royal Way, Kansas City, MO 64129, United States

4.7 · Stadium
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